http://wiki.boltksa.team/index.php?action=history&feed=atom&title=%D8%B3%D9%84%D9%88%D9%83_%D8%B9%D8%A7%D9%84%D9%8A_%D8%A7%D9%84%D8%AE%D8%B7%D9%88%D8%B1%D8%A9 2026-05-28T22:16:23Z تاريخ التعديل لهذه الصفحة في الويكي MediaWiki 1.40.0 http://wiki.boltksa.team/index.php?title=%D8%B3%D9%84%D9%88%D9%83_%D8%B9%D8%A7%D9%84%D9%8A_%D8%A7%D9%84%D8%AE%D8%B7%D9%88%D8%B1%D8%A9&diff=5379&oldid=prev 2026-02-17T12:14:02Z

<p></p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="ar"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">→ مراجعة أقدم</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">مراجعة ١٢:١٤، ١٧ فبراير ٢٠٢٦</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l37">سطر ٣٧:</td> <td colspan="2" class="diff-lineno">سطر ٣٧:</td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>وثقي بأن سلامتك هي أولوية بالنسبة لنا وأي شيء قد يمس سلامتك نتعامل معه بكل جدية. لا تترددي في تزويدنا بأي تفاصيل متعلقة بسلامتك.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>وثقي بأن سلامتك هي أولوية بالنسبة لنا وأي شيء قد يمس سلامتك نتعامل معه بكل جدية. لا تترددي في تزويدنا بأي تفاصيل متعلقة بسلامتك.</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">تشرفنا بخدمتك</del></div></td><td colspan="2" class="diff-side-added"></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>قسم الجودة</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>قسم الجودة</div></td></tr> <tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l47">سطر ٤٧:</td> <td colspan="2" class="diff-lineno">سطر ٤٥:</td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Dear [Name],</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Dear [Name],</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>We are contacting you <del style="font-weight: bold; text-decoration: none;">from </del>the <del style="font-weight: bold; text-decoration: none;">Quality Team</del>.</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>We are contacting you <ins style="font-weight: bold; text-decoration: none;">regarding your rating for </ins>the <ins style="font-weight: bold; text-decoration: none;">trip at (..), where it was reported that the captain was in possession of a weapon</ins>.</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>We sincerely apologize for the driver’s behavior. His account will be reviewed, and the necessary action will be taken.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>We sincerely apologize for the driver’s behavior. His account will be reviewed, and the necessary action will be taken.</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>Could you please clarify what <del style="font-weight: bold; text-decoration: none;">exactly </del>happened? What type of weapon was <del style="font-weight: bold; text-decoration: none;">involved</del>? Was the incident reported to the police? Were there any injuries?</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>Could you please clarify <ins style="font-weight: bold; text-decoration: none;">exactly </ins>what happened? What type of weapon was <ins style="font-weight: bold; text-decoration: none;">it</ins>? Was the incident reported to the police? Were there any injuries?</div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> </div></td><td colspan="2" class="diff-side-added"></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">Please be assured that your safety is our top priority, and we treat anything that may affect your safety with the utmost seriousness.</del></div></td><td colspan="2" class="diff-side-added"></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">Do not hesitate to provide us with </del>any <del style="font-weight: bold; text-decoration: none;">details related to </del>your <del style="font-weight: bold; text-decoration: none;">wellbeing</del>.</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">Please be assured that your safety is our top priority, and we treat </ins>any <ins style="font-weight: bold; text-decoration: none;">matter affecting </ins>your <ins style="font-weight: bold; text-decoration: none;">safety with the utmost seriousness</ins>.  </div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">We are always happy </del>to <del style="font-weight: bold; text-decoration: none;">assist you,</del></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">Do not hesitate </ins>to <ins style="font-weight: bold; text-decoration: none;">provide us with any additional details related to your safety.</ins></div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Quality Team</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Quality Team</div></td></tr> </table>

Ali Abdu Al-Omari http://wiki.boltksa.team/index.php?title=%D8%B3%D9%84%D9%88%D9%83_%D8%B9%D8%A7%D9%84%D9%8A_%D8%A7%D9%84%D8%AE%D8%B7%D9%88%D8%B1%D8%A9&diff=5332&oldid=prev 2026-02-17T11:20:15Z

<p></p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="ar"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">→ مراجعة أقدم</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">مراجعة ١١:٢٠، ١٧ فبراير ٢٠٢٦</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l30">سطر ٣٠:</td> <td colspan="2" class="diff-lineno">سطر ٣٠:</td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>حياك الله عزيزي</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>حياك الله عزيزي</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>نتواصل معك <del style="font-weight: bold; text-decoration: none;">من فريق الجودة</del>.</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>نتواصل معك <ins style="font-weight: bold; text-decoration: none;">بناء على تقييمك لرحلتك في الساعة (.. ) بخصوص حوزة الكابتن على سلاح</ins>.</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>نعتذر منك على تصرف السائق وسيتم مراجعة حسابه واتخاذ الإجراء اللازم</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>نعتذر منك على تصرف السائق وسيتم مراجعة حسابه واتخاذ الإجراء اللازم</div></td></tr> </table>

Ali Abdu Al-Omari http://wiki.boltksa.team/index.php?title=%D8%B3%D9%84%D9%88%D9%83_%D8%B9%D8%A7%D9%84%D9%8A_%D8%A7%D9%84%D8%AE%D8%B7%D9%88%D8%B1%D8%A9&diff=5281&oldid=prev 2026-02-16T17:47:53Z

<p></p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="ar"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">→ مراجعة أقدم</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">مراجعة ١٧:٤٧، ١٦ فبراير ٢٠٢٦</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l61">سطر ٦١:</td> <td colspan="2" class="diff-lineno">سطر ٦١:</td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Quality Team</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Quality Team</div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>----</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>----</div></td></tr> <tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr> <tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">* '''عنوان التذكرة (ATI):'''</ins></div></td></tr> <tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr> <tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">I want to know more about my Rider rating</ins></div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* '''اغلاق التذكرة : Pending'''</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* '''اغلاق التذكرة : Pending'''</div></td></tr> </table>

Ali Abdu Al-Omari http://wiki.boltksa.team/index.php?title=%D8%B3%D9%84%D9%88%D9%83_%D8%B9%D8%A7%D9%84%D9%8A_%D8%A7%D9%84%D8%AE%D8%B7%D9%88%D8%B1%D8%A9&diff=4532&oldid=prev 2025-11-14T20:48:46Z

<p>أنشأ الصفحة ب&#039;<a href="/index.php/%D9%82%D8%B3%D9%85_%D8%AC%D9%88%D8%AF%D8%A9_%D8%A7%D9%84%D8%B1%D8%AD%D9%84%D8%A7%D8%AA" title="قسم جودة الرحلات">العوده</a> == &#039;&#039;&#039;تذكرة الكابتن&#039;&#039;&#039; == * &#039;&#039;&#039;الرد&#039;&#039;&#039; حياك الله شريكنا (الاسم)، نود إبلاغك بأنه تم تعليق حسابك مؤقتًا، ونتواصل معك بخصوص رحلة بتاريخ (اذكر التاريخ) للتحقق من بلاغ وارد إلينا يفيد بحملك أسلحة أثناء الرحلة. نحتاج منك توضيح ما حدث من جانبك و...&#039;</p> <p><b>صفحة جديدة</b></p><div>[[قسم جودة الرحلات|العوده]]<br /> <br /> == '''تذكرة الكابتن''' ==<br /> <br /> * '''الرد'''<br /> <br /> حياك الله شريكنا (الاسم)،<br /> <br /> نود إبلاغك بأنه تم تعليق حسابك مؤقتًا، ونتواصل معك بخصوص رحلة بتاريخ (اذكر التاريخ) للتحقق من بلاغ وارد إلينا يفيد بحملك أسلحة أثناء الرحلة.<br /> <br /> نحتاج منك توضيح ما حدث من جانبك ولماذا قد يكون وصلنا مثل هذا التقرير.<br /> <br /> نؤكد أن التفاصيل الكاملة الخاصة بالمبلّغ لا يمكن مشاركتها حفاظًا على الخصوصية وسلامة الجميع.<br /> <br /> شكرًا لتعاونك،<br /> <br /> فريق الجودة<br /> ----<br /> <br /> * '''عنوان التذكرة (ATI):'''<br /> <br /> I have a question about my rating<br /> <br /> * '''اغلاق التذكرة : Pending'''<br /> <br /> == '''تذكرة العميل''' ==<br /> <br /> * '''الرد بالعربي'''<br /> <br /> حياك الله عزيزي<br /> <br /> نتواصل معك من فريق الجودة.<br /> <br /> نعتذر منك على تصرف السائق وسيتم مراجعة حسابه واتخاذ الإجراء اللازم<br /> <br /> ممكن توضحي لنا اللي حصل بالضبط؟ ماهو نوع السلاح؟ هل تم إبلاغ الشرطة بذلك؟ هل توجد أي إصابات؟<br /> <br /> وثقي بأن سلامتك هي أولوية بالنسبة لنا وأي شيء قد يمس سلامتك نتعامل معه بكل جدية. لا تترددي في تزويدنا بأي تفاصيل متعلقة بسلامتك.<br /> <br /> تشرفنا بخدمتك<br /> <br /> قسم الجودة<br /> ----<br /> <br /> * '''الرد بالانجليزي'''<br /> <br /> Dear [Name],<br /> <br /> We are contacting you from the Quality Team.<br /> <br /> We sincerely apologize for the driver’s behavior. His account will be reviewed, and the necessary action will be taken.<br /> <br /> Could you please clarify what exactly happened? What type of weapon was involved? Was the incident reported to the police? Were there any injuries?<br /> <br /> Please be assured that your safety is our top priority, and we treat anything that may affect your safety with the utmost seriousness.<br /> <br /> Do not hesitate to provide us with any details related to your wellbeing.<br /> <br /> We are always happy to assist you,<br /> <br /> Quality Team<br /> ----<br /> <br /> * '''اغلاق التذكرة : Pending'''</div>

Ali Abdu Al-Omari